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We are back open for business!
Hello all. We are finally back open and able to accept new orders. our processing times will be set at 7-10 days but may change, due to changes in circumstances, like an overwhelming demand for Jackets, or lack of supplies. You may be lucky and get your orders sent much quicker than this. This timeframe is in addition to the postal time that it takes to get to your destination. Please read our previous blog posts about the current postal delays. During this pandemic, postal networks worldwide are significantly being delayed and in some instances suspended completely, in some countries....
Information regarding latest postal delays affecting USA/Canada/Australia/New Zealand
Update today from Royal Mail regarding postal delays to the following countries. please read. If your item has been posted please understand that significant delays are expected as the volumes of post and ecommerce have increased considerably during this lockdown and worldwide pandemic. USA Update: 19 June 2020 Our air transit routes into the USA are now working well and we’re flying items daily from the UK. We’re using multiple entrance gateways on the East and West coast as well as in Miami and Chicago to inject into the USPS domestic operation. The USA, like many places is receiving huge import...
Worldwide shipping delays by postal networks
Hi All Just a note for everyone who has ordered from overseas. We have had reports from Royal Mail about shipping delays in many countries. LINK check below for some countries that have recently changed their status Australia, Canada, Japan, New Zealand and USA. AustraliaStart date: 12 March 2020Latest Update: 2 Jund 2020End date: OngoingIncident: CoronavirusUpdate: 2 June 2020Australia Post are currently experiencing higher than Christmas peak volumes of mail. There is currently no air backlogs, however we are currently only shipping into Sydney which means onward transport is required for mail to reach destination causing delays. There are also...
Sorry, We are temporarily closed to new orders.
Hi All! I have taken the decision to suspend all new orders until the backlog is fulfilled. The unprecedented demand for jackets is such that I must close the shop for any new orders. As soon as I have reached a manageable point in the processing and sewing, I will reopen to you all. Thank you for your understanding.Clare x
****Important order information****
Hi all. Just a note to let you know that orders are not slowing down. I said in my last post that it was like Black Friday each day. It is still the case. I sincerely apologise that your orders are taking a lot longer than normal. I ask that you be patient and realise that you will get your order as soon as possible. As many of you know all of the harness are hand crafted by myself only. I do not have staff to make these orders. They are made by one person, me. Orders are currently taking around 15/20...